AirHub Plugin for Genetec Security Center

AirHub logo - AirHub drone integration into Genetec Security Center

    AirHub is a drone operations platform for public safety, security and critical infrastructure - trusted by law enforcement and civil protection services. The AirHub plugin connects the AirHub Drone Operations Center and its autonomous drone docks to Genetec Security Center: automatic fleet discovery, real-time telemetry, live drone + dock video, Work Order creation and multi-camera supervision. All information is surfaced in Security Desk for unified situational awareness.

    • Native video in Security Desk: the drone and dock cameras are integrated as native Security Center cameras (Omnicast), available in tiles, on the map and in a Monitoring task. The dock camera stays available at all times, even when the drone is docked.

    • Real-time position & telemetry: the drone's GPS position and status (battery, operational state, technical alerts) come in on the map as native Security Center entities.

    • Dispatch from the map: a right-click creates an incident at the GPS coordinates and sends it to the drone - manually or automatically on alarm / event.

    • Event catalog & supervision: the plugin publishes the drones' and docks' operational statuses (online / offline, mission started / ended, take off, landing…) and a diagnostic event ("Diagnostic issue detected / recovered") that monitors connection and system health.

    • Recording & playback: video is recorded by the Genetec Archiver and replayable in a dedicated task.

    • Native configuration: everything is configured in Config Tool, with no external service to host.

    • AirHub specifics: dock camera available at all times · Normal / Wide / Zoom camera switching from Security Desk · Work Order with configurable priority · customizable health alert thresholds (battery, wind, flight time, storage) · Genetec Archiver selection per drone · dedicated access rights (view / modify) · upgrade without reconfiguration.

    In summary, the AirHub × Genetec integration gives operators complete aerial supervision without leaving Security Desk: automatic discovery, multi-camera video, enriched telemetry and operational control brought together in a single console.


Main Features of the plugin

System Architecture
AirHub plugin system architecture diagram for Genetec Security Center integration - AirHub Drone Operations Center and drone docks

Plugin configuration
    In Config Tool, the AirHub plugin offers the following features:

  • Connection settings to the AirHub API: domain, port and encrypted API key
  • Automatic discovery and synchronization of the workspace, drones and docks
  • Enabling/disabling of drones in Security Center
  • Independent enable/disable of the drone camera and the dock camera
  • Selection of the Genetec Archiver per drone - each drone can be enrolled on a different Archiver
  • Configuration of monitoring thresholds (battery, wind, flight time, storage) and dispatch priority for the Work Order
  • Granular Genetec privileges View / Modify on the configuration page


Operational use
    Integrating your AirHub fleet in the plugin lets you leverage the unification offered by the Security Center platform:

  • Viewing of drone and dock cameras
  • Live switching between Normal / Wide / Zoom drone cameras (dedicated Security Desk widget)
  • Visualization of the position of the drone(s) on the Security Center map
  • Visualization of GPS data and enriched telemetry (battery, wind, storage, flight time, airworthiness, dock…)
  • AirHub Work Order from the map, an alarm or an event - contextual action (right-click) or automatic
  • Playback of all information (cameras, GPS, metadata and mapping monitoring) in a dedicated task


Key Features and Capabilities

FeaturesSupport
videocam Cameras
Integration of Drone Cameras check
Drone Camera PTZ Control close
Integration of dock cameras check
Offline Camera Management close
Normal / Wide / Zoom camera switching from Security Desk check
gps_fixed Data & GPS
GPS Data check
GPS Coordinate Transmission check
Enriched Metadata (battery, wind, storage, flight time, airworthiness, dock…) check
map Map & Navigation
Interactive Map Markers check
Create an alarm check
Work Order contextual action (right-click on map / alarm tile) check
notifications_active Incidents
Manual and Automatic Incident Position check
Automatic and Manual Incident Creation and Dispatch check
Automation on Genetec alarm / event (automatic Work Order) check
monitor_heart Health monitoring & alerts
Continuous health telemetry (battery, wind, storage, flight time, airworthiness, dock) check
Configurable alert thresholds (battery, wind, storage, flight time) check
Drone / dock offline detection check
Connection monitoring - "Diagnostic issue" event check
settings Integration & administration
Selection of the Genetec Archiver per drone check
Granular View / Modify privileges on the Config Page check
Transparent V1 → V2 migration (existing custom events preserved) check
save Recording & Playback
Playback check
Automatic Post-Flight Video Download close



Frequently Asked Questions

Overview

What is the AirHub plugin for Genetec Security Center?

The AirHub plugin integrates the AirHub drone platform and its ground stations directly into Genetec Security Center. Automatic fleet discovery, live drone + dock video, Normal / Wide / Zoom camera switching, enriched telemetry and Work Order creation from the map or an alarm are exposed in Security Desk for unified situational awareness.

What is the Drone Dispatch Framework (DDF) on which the integration is built?

The Drone Dispatch Framework (DDF) is a Genetec-certified foundation developed by ADDONXPERT (certified third-party developer) that exposes a unified interface for the multi-vendor drone integration into Security Center. The AirHub plugin installs as a DDF add-on (GSC-RS-ADX-DDF-AIRHUB).

What are the benefits of integrating the AirHub drone platform into Security Center?

Automatic AirHub fleet discovery, always-on multi-camera video (drone + dock), enriched telemetry (per-pack battery, wind, endurance, airworthiness) with configurable thresholds and Work Order creation from Security Desk - removal of the 'separate AirHub console' silo for full aerial supervision from a single console.

Compatibility & requirements

Which Genetec Security Center versions are supported?

Genetec Security Center 5.12, 5.13 and 5.14. The DDF license is only available with Security Center Enterprise packages.

Is the plugin compatible with Security Center SaaS?

No. The plugin requires an on-premise Security Center deployment because it installs as a native Genetec server role. Security Center SaaS is not supported at this time.

Which drones and docks are supported via AirHub?

The plugin relies on the AirHub API and supports all drones and ground stations that can be driven through AirHub (the manufacturers supported by the platform). The exact compatibility matrix evolves with AirHub updates and is published in the plugin release notes.

Is an AirHub account with API access required?

Yes. The plugin authenticates against AirHub via a domain, a port and an encrypted API key. An active AirHub account with the associated API credentials is required customer-side. Discovery of the workspace, drones and docks is then automatic.

Features

How does the automatic AirHub fleet discovery work?

As soon as the AirHub API connection is established, the plugin detects the drones and ground stations of the workspace, updates names and drone/dock links, and presents the fleet in Config Tool with no manual entry. Any AirHub-side change is synchronized automatically.

How does drone and dock video streaming work in Security Center?

The drone and dock cameras are brought straight into Security Center as native cameras. The dock camera remains available at all times, providing continuous coverage even when the drone is docked - operators keep an uninterrupted video view.

Can the drone Normal / Wide / Zoom cameras be switched from Security Desk?

Yes. A dedicated widget in Security Desk lets the operator hot-switch between the drone Normal, Wide and Zoom cameras. A banner permanently displays the active camera type - ideal for both close-up inspections and wide-area overviews.

What telemetry is pushed back into Security Center (battery, wind, airworthiness…)?

GPS position, heading, altitude, speed, battery status (per pack, with temperature and health), remaining flight endurance, wind, storage saturation, airworthiness status and dock status are pushed continuously into Genetec as metadata and events. Configurable thresholds (battery, wind, flight time, storage) warn the operator at the right moment, without drowning them in repeated alerts.

How to create an AirHub Work Order from the map or from an alarm?

Yes. From Security Desk, the operator can create an AirHub Work Order via a dedicated contextual action - right-click on the map or on an alarm tile with GPS coordinates. Work Orders can also be created automatically on Genetec alarms or events. The dispatch priority is configurable in Config Tool.

Can each AirHub drone be recorded on a different Genetec Archiver?

Yes. The plugin lets you select a Genetec Archiver per drone in Config Tool. Each drone (and its dock) can therefore be recorded on a dedicated Archiver - useful to spread the storage load across multiple Archivers, isolate sensitive video from one site to another, or align recording with the Security Center network topology.

How to replay recorded flights from Security Desk?

Drone and dock video streams are recorded by the Genetec Archiver just like any Security Center camera. Recordings are therefore replayable from Security Desk using the standard Genetec tools: search by camera or period, timeline, MP4/G64 export, correlation with the mission's Genetec events and alarms - without relying on third-party storage or the AirHub cloud.

Licenses

What licenses are required?

GSC-RS-ADDONX-DDF-BASE (Genetec base license of the Drone Dispatch Framework, developed by ADDONXPERT - available only with Security Center Enterprise packages) + GSC-RS-ADX-DDF-AIRHUB (AirHub driver add-on, includes Fleet Monitoring for 5 drones) + ADV-RS-ADX-DDF-1Y to 5Y (mandatory Genetec Advantage contract, from 1 to 5 years, not sold separately).

Cookies

We use cookies to understand how you use our site, to personalize content and to improve your experience. By continuing to browse our site, you agree to our use of cookies. Privacy policy

Accept cookies